Privacy & Cookies Policy

Last reviewed: Oct 2025

Applies under: Regulation (EU) 2016/679 (GDPR)

Who we are

We are Area Vacuum (legal entity name: AREAVACUUM S.L.; Tax ID: ESB55754717), with registered address at Av. Sant Josep, 23. Bellvei 43719 Spain. Email: info@areavac.com • Phone: 600366316

We process your contact details as a natural person (e.g., employee, researcher, or student) working for a legal entity (company or organization) as joint controllers when applicable. That means we jointly decide how to use and protect your data.

What do we use your data for?

We may use your data (collected online or in person) to:

  • Manage your user registration on our website.
  • Manage purchases of products or services.
  • Respond to your inquiries.
  • Send you personalized communications if you choose to receive them.

Why do we use your data?

Primarily, we need to process your professional/personal data to fulfill the contract you accept when registering, purchasing, or using our services and features. We may also process your data to answer your questions (legitimate interest) or, where required, based on your consent (e.g., marketing).
To unsubscribe from newsletters/offers, use the link included in every message or email info@areavac.com to exercise your rights.

With whom do we share your data?

When you make a purchase, to comply with import/export regulations, we may need to share your data with the relevant customs authorities and the company from which the goods originate.
We do not share your data with any other third parties beyond the disclosures described in this policy or where legally required.

Your rights

You may access, rectify, or delete your professional/personal data. In some cases, you also have the right to object, restrict processing, or request portability. To exercise your rights, email info@areavac.com. We may ask for proof of identity where necessary.

Please read this Privacy & Cookies Policy carefully for full details on how we use your data and your rights.

Before you start

This policy applies to any interaction you have with Area Vacuum, whether online (our website, emails) or in person (events, visits to your premises, or visits to ours).

Our Platform includes:

  • Our website: www.areavac.com and any email addresses under @areavac.com.
  • In-person interactions at events or meetings.

Who is the data controller?

  • Area Vacuum ESB55754717, currently operating in European  Union, providing sales, engineering, and support services in scientific and industrial markets, primarily vacuum engineering, gas analysis, materials science, and related fields.

Postal address: Areavacuum S.L. Av. Sant Josep, 23.Bellvei 43719. Spain

Data Protection contact: info@areavac.com
Phone: 600366316

What data do we process and for what purposes?

Depending on the product, service, or feature you use, we may process:

  • Identification data: name, surname, language, country, contact details, etc.
  • Economic/transaction data: payment data, invoicing details (including e-invoicing codes), purchases, orders, returns.
  • Commercial data: product/service and promotions information you wish to receive.
  • Preferences: your interests and choices.

Some fields may be marked mandatory. If you do not provide them, we may be unable to register you or deliver the requested service.

Purposes

  1. Manage your user account
    We process your data to identify you and grant access to registered features. You can request account deletion via info@areavac.com.
  2. Perform and manage contracts for sales/services
    Includes:
  • Contacting you about updates or informative communications (including quality surveys).
  • Managing payments by any supported method.
  • Fraud prevention during purchase flows (we may block a transaction if it appears fraudulent).
  1. Customer Support
    We process the minimum data necessary to manage and resolve your inquiries submitted to info@areavac.com.
  2. Marketing (with your consent)
  • Managing your newsletter subscription and sending personalized information by various means (e.g., email).
  • Profiling (e.g., based on purchase/browsing history) to tailor suggestions, including abandoned-cart reminders for registered users.
  • You can unsubscribe anytime at no cost using the link in each message or by emailing info@areavac.com.
  • If you join a promotional action, we will process the data you provide for that action.
  • With your consent, we may share on our channels any photos/images you publicly shared.
  1. Usability & quality analysis
    We analyze browsing data to understand how users interact with our Platform and to improve it, and we may conduct quality surveys.

Legal bases for processing

Purpose

Legal basis

1. User account management

Performance of the terms governing the Platform (contract).

2. Sales/Service performance

Contract performance; in some cases, consent (e.g., store payment data or availability alerts). Fraud checks are based on legitimate interest to protect you and us.

3. Customer Support

Legitimate interest to respond properly; for order/service incidents, contract; for rights requests/claims, legal obligation.

4. Marketing

Consent (e.g., to receive personalized communications or join promotions). Profiling for personalization relies on legitimate interest to improve your experience.

5. Usability & quality

Legitimate interest to improve our services and user experience.

Data retention

Purpose

Retention

1. Account management

While you remain a registered user (until you request deletion).

2. Sales/Service

For the time needed to manage your purchase/service, including returns, complaints, or claims. Some data (e.g., stored payment method) will be kept only until you withdraw consent.

3. Support

For the time needed to resolve your request.

4. Marketing

Until you unsubscribe/cancel your subscription. For promotions, up to 6 months after the action ends.

5. Usability & quality

For the duration of the analysis/survey or until browsing data are anonymized.

After the periods above, we will keep your data securely stored for the time necessary to address potential liabilities under applicable laws. Once such actions expire, we will delete the data.

Data disclosures to third parties

To fulfill this policy’s purposes, we may provide access to your data to:

  • Fraud detection/prevention entities.
  • Logistics, transport, and delivery providers.
  • Manufacturers or represented companies as required by international export/import and customs laws.

Exercising your rights

We respect the confidentiality of your data and your rights. You can exercise your rights free of charge by emailing info@areavac.com stating the request and right you wish to exercise. We may request proof of identity.

You can request:

  • Access to your data we hold.
  • Rectification of inaccurate or incomplete data.
    • If you have an account, you can review/update your data in your account area.
  • Deletion when data are no longer necessary or we lack a legal basis.
  • Restriction in certain cases (temporarily suspend processing or retain data beyond normal periods if you need it).
  • Withdrawal of consent at any time (see section on marketing).
  • Portability (when processing is based on consent or contract and carried out by automated means).
  • Objection where processing is based on legitimate interest.

If you provide third-party data

If you provide third-party professional/personal data, you guarantee that you have informed them about the purposes and how we process their contact details.

Changes to this Privacy & Cookies Policy

We may update this Policy when appropriate. If changes are significant, we may notify you through the Platform and/or by email so you can review them and, if applicable, object or unsubscribe from certain services or features. We recommend reviewing this Policy periodically; it is always available on our website.

Questions or comments: info@areavac.com

Links to third-party websites

Links to third-party websites are provided for convenience only. If you use these links, you will leave Area Vacuum’s site. Area Vacuum has not reviewed all third-party sites and is not responsible for their content or privacy policies. Accessing any linked third-party site is at your own risk.

“Email a Page” feature

If you use our “Email a Page” feature (if available), your name, comments, and the email addresses you provide will only be used to complete that transmission.

User forums

This site may include areas where users can post communications (e.g., blogs, chats, newsletters, forums). Be aware that other users may read, collect, or use any personal information you post, which could be used to send you unsolicited messages. We are not responsible for personal information you choose to provide in these public areas.

Cookie Information

We use cookies and similar technologies to make browsing easier, understand how you interact with us, and, in certain cases (with consent where required), show you advertising based on your browsing habits. Please read this section for details on the cookies we use, their purposes, and other useful information.

What is a cookie?

A cookie is a small text file a website places on your computer, phone, or other device containing information about your browsing. Cookies help make browsing easier and friendlier and do not harm your device. We also use the browser’s local storage for similar purposes; references to “cookies” include local storage where relevant.

What do we use cookies for?

Cookies are essential to how our site works. The main goal is to improve your browsing experience, for example, remembering your preferences (language, country) during current and future visits.
They also help us improve the site by estimating usage metrics, adapting content to user interests, speeding up searches, etc. With your prior informed consent where required, we may use cookies/tags or similar devices to collect information that allows us or third parties to show you advertising based on analysis of your browsing habits.

What don’t we use cookies for?

We do not store sensitive personal information such as your address, password, or full payment card details in the cookies we use.

Who uses the cookie information?

Cookie information on our website is used primarily by Area Vacuum. Some cookies are “third-party cookies”, used and managed by external entities to provide services requested by us (e.g., aggregated analytics).

How to avoid cookies on this site

If you prefer to avoid cookies on this site (noting the limitations), first disable cookies in your browser, and second delete cookies associated with this site saved in your browser. You can do this at any time.

How to disable/delete cookies

You can restrict, block, or delete cookies by adjusting your browser settings. Although each browser is different, cookie settings are usually found in the Preferences or Tools menu. See your browser’s Help menu for details.

Browser help pages (check current URLs as they may change):

If you do not allow cookies, parts of the website may not function.

Cookies used on this website (examples)

This table will be updated as services change. During updates, the table may temporarily omit a cookie, tag, or device, but only of identical purpose to those listed.

Technical & personalization cookies

Used for authentication, navigation, interface customization, favorites.

  • User identification: authenticate the user; session technical data (timeout, session ID). Duration: Session • Provider: First-party
  • Session identification: identify the user’s HTTP session. Duration: Session • Provider: First-party
  • Navigation state: identify the user’s navigation state (session start, first page, first access, scroll state, voting state). Duration: Session • Provider: First-party
  • User selections: store session values (store, language, currency, products, sizes). Duration: Session • Provider: First-party
  • Favorites & last selections: remember preferred/last selections (stores, products, cookie consent). Duration: Persistent • Provider: First-party
  • Shopping cart: mini-cart info and user/cart identifiers. Duration: Session • Provider: First-party
  • Protocol management: manage secure/non-secure domain switches (https/http). Duration: Session • Provider: First-party

Analytics cookies (browsing)

Collect general, aggregated information about site access for statistics.

  • Referrer (e.g., WC_GASource): understand where a user came from (grid, search, external page). Duration: Persistent • Provider: First-party
  • Google Analytics (e.g., _ga, _gid, __utm*): website analytics by Google LLC (USA). See current cookie usage and opt-out info at Google’s documentation. Duration: Persistent • Provider: Third-party (Google)
  • A/B testing/optimization (e.g., Optimizely): optimize look/feel/messages and ensure a consistent experience based on usage segments. Duration: Persistent • Provider: Third-party (UPDATE if used)

Purchase-analysis / fraud-prevention cookies

Collect device information to verify sufficient guarantees for online transactions (never include sensitive data like card numbers).

  • Device ID (e.g., thx_guid): uniquely identify the device used to purchase for subsequent analysis and fraud prevention. Duration: Persistent • Provider: Third-party (provider)

Note for implementation: Replace or remove tools not in use (e.g., Optimizely) and list any real tools (e.g., Google Analytics 4, Tag Manager, Hotjar, Meta Pixel) with exact cookie names, purposes, durations, and providers.

Contact

Questions or comments about our privacy practices: info@areavac.com
Postal address: Av. Sant Josep, 23.Bellvei 43719.Spain
Phone: 600366316

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